FREQUENTLY ASKED QUESTIONS
CAN I JUST BUY A SINGLE CLASS?
Not at the moment. Keeping things simple allows us to offer our unlimited memberships at the incredible rate of $35 a month. However, if you know someone who could benefit from a membership and is financially unable to join email us. Their rides and runs are on us.
HOW DO I ACCESS THE RIDES AND RUNS?
Once you purchase a membership, be on the lookout for an email from Ride + Run. It will have everything you need to know so you can clip in and lace up!
HOW DO I SIGN UP?
It's super easy! Click here and and select your membership option of choice. You'll end up in our Mindbody website where you will create an account (if you don't have one already) and complete your purchase.
Once you officially join we'll provide all the info you need to access our live classes and on-demand library.
WHAT'S THE DIFFERENCE BETWEEN THE TWO MONTHLY MEMBERSHIPS?
Both membership options give you the exact same content - awesome and engaging live rides and runs and a library of on-demand classes.
The $50/month option will give our ride (run) or die members access to special classes and perks. More importantly, it will hopefully give us an opportunity to give back to our community and help us rebuild.
DO I HAVE TO TURN MY CAMERA ON?
Nope! You do you! (Though we do love to see your face!)
DO YOU DO PRIVATE RIDES/RUNS?
Absolutely! Email us for more information and let's party!
DO I NEED A SPECIAL BIKE OR A TREADMILL?
Nope! For the rides, any bike will work - even a trainer. In fact, you don't even really need a bike. You can row, run, walk, HIIT or dance to our rides.
For the runs, any treadmill or anywhere outdoors will work. And same rules apply, get creative and just have some fun!
ARE YOU HOSTING ANY IN-PERSON CLASSES OR EVENTS?
Yep! We will host outdoor run clubs as well as opportunities to get together with your fellow riders and runners to catch up, hang out and do what we do best - have fun as a community!
HOW DO I FREEZE OR CANCEL MY MEMBERSHIP?
DO I HAVE TO BE AN EXPERIENCED RIDER OR RUNNER TO TAKE CLASS?
Don't leave! But if you must, please email us and we'll take care of it. A 30-day notice period is required to ensure we have a chance to pause your membership before your next bill date.
Absolutely not! It's just about moving and having a good time. Classes will be coached to all different levels of experience.
DO I HAVE TO SIGN A WAIVER?
Yes please. You'll be prompted to sign a waiver when you create an account in MindBody. Easy and paperless (and virtual, of course).